She began her career at Which? and has worked in consumer affairs for most of her career, running consumer organisations and networks such as Foodaware: the Consumers’ Food Group. She won the UK Woman of Europe 2000 Award.
Ann has served as a consumer representative on a number of government committees – Defra’s Expert Panel on Air Quality Standards, the Adult Learning Committee of the Learning and Skills Council and currently Defra’s Expert Committee on Pesticide Residues in Food - she chairs the Communications Subcommittee. For nearly six years, Ann was Defra’s consumer adviser and ran its Consumer Representatives Group.
Ann co-founded the Fairtrade Foundation and chaired its Certification Committee for eleven years. She is also a member of the British Standards Institute’s Consumer and Public Interest Strategic Advisory Committee, the National Consumers Federation and the National Council of Women.